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Explicado de forma simples e de f\u00e1cil aplica\u00e7\u00e3o. Me ajudou bastante. Gratid\u00e3o pela partilha!","author":{"@type":"Person","name":"bernarib","url":""}},{"@type":"Comment","@id":"https:\/\/herospark.com\/blog\/analise-swot-exemplo\/#Comment2","dateCreated":"2021-10-04 13:35:01","description":"Bacana, Jennyfer! \nAplique no seu neg\u00f3cio e conte pra gente como foi.\n\nAbra\u00e7os","author":{"@type":"Person","name":"elyson","url":""}},{"@type":"Comment","@id":"https:\/\/herospark.com\/blog\/analise-swot-exemplo\/#Comment3","dateCreated":"2021-10-04 12:55:24","description":"Grata pelo conte\u00fado, nunca tinha ouvido falar nesse m\u00e9todo.","author":{"@type":"Person","name":"Jennyfer Victoria de Moraes Pontes","url":"http:\/\/@victoria.moraez"}}]},{"@type":"Article","@id":"https:\/\/herospark.com\/blog\/o-que-e-analise-swot\/","headline":"O que \u00e9 An\u00e1lise SWOT e por que utilizar no neg\u00f3cio digital?","url":"https:\/\/herospark.com\/blog\/o-que-e-analise-swot\/","datePublished":"2021-05-02","dateModified":"2022-08-05","mainEntityOfPage":"https:\/\/herospark.com\/blog\/o-que-e-analise-swot\/","author":{"@type":"Person","@id":"https:\/\/herospark.com\/blog\/author\/rafaelcarvalho\/#Person","name":"Rafael Carvalho","url":"https:\/\/herospark.com\/blog\/author\/rafaelcarvalho\/","identifier":19,"description":"Cofundador da HeroSpark. 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