{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/herospark.com\/blog\/tag\/experiencia-do-cliente\/#CollectionPage","headline":"experi\u00eancia do cliente Tag","description":"","url":"https:\/\/herospark.com\/blog\/tag\/experiencia-do-cliente\/","hasPart":[{"@type":"Article","@id":"https:\/\/herospark.com\/blog\/marketing-de-relacionamento\/","headline":"Marketing de relacionamento: o que \u00e9 e como usar","url":"https:\/\/herospark.com\/blog\/marketing-de-relacionamento\/","datePublished":"2021-07-28","dateModified":"2025-04-22","mainEntityOfPage":"https:\/\/herospark.com\/blog\/marketing-de-relacionamento\/","author":{"@type":"Person","@id":"https:\/\/herospark.com\/blog\/author\/nilson\/#Person","name":"Nilson Filatieri","url":"https:\/\/herospark.com\/blog\/author\/nilson\/","identifier":63,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/1ad500ba123130e66701f3f058ea30da90c930d393ccb0c6f9ae5f48c0a965bc?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1ad500ba123130e66701f3f058ea30da90c930d393ccb0c6f9ae5f48c0a965bc?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Herospark","logo":{"@type":"ImageObject","@id":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2022\/07\/blog_logo-e1658437205714.png","url":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2022\/07\/blog_logo-e1658437205714.png","width":175,"height":33}},"image":{"@type":"ImageObject","@id":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2021\/08\/marketing-de-relacionamento.jpeg","url":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2021\/08\/marketing-de-relacionamento.jpeg","height":628,"width":1200},"keywords":["experi\u00eancia do cliente","marketing de relacionamento","Marketing Digital","relacionamento"],"commentCount":"1","comment":[{"@type":"Comment","@id":"https:\/\/herospark.com\/blog\/marketing-de-relacionamento\/#Comment1","dateCreated":"2021-10-05 15:40:36","description":"Muito bom, \u00e9 isso ai.\r\nGostei do post.\r\nabra\u00e7o.","author":{"@type":"Person","name":"Anderson Camargo","url":"https:\/\/www.youtube.com\/watch?v=RyHLIdjui9U"}}]},{"@type":"Article","@id":"https:\/\/herospark.com\/blog\/nps-o-que-e\/","headline":"NPS: o que \u00e9 e como aplicar no neg\u00f3cio digital?","url":"https:\/\/herospark.com\/blog\/nps-o-que-e\/","datePublished":"2021-07-06","dateModified":"2025-04-22","mainEntityOfPage":"https:\/\/herospark.com\/blog\/nps-o-que-e\/","author":{"@type":"Person","@id":"https:\/\/herospark.com\/blog\/author\/nilson\/#Person","name":"Nilson Filatieri","url":"https:\/\/herospark.com\/blog\/author\/nilson\/","identifier":63,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/1ad500ba123130e66701f3f058ea30da90c930d393ccb0c6f9ae5f48c0a965bc?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1ad500ba123130e66701f3f058ea30da90c930d393ccb0c6f9ae5f48c0a965bc?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Herospark","logo":{"@type":"ImageObject","@id":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2022\/07\/blog_logo-e1658437205714.png","url":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2022\/07\/blog_logo-e1658437205714.png","width":175,"height":33}},"image":{"@type":"ImageObject","@id":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2021\/07\/NPS-o-que-e.jpg","url":"https:\/\/herospark.com\/blog\/wp-content\/uploads\/sites\/6\/2021\/07\/NPS-o-que-e.jpg","height":628,"width":1200},"keywords":["customer success","experi\u00eancia do cliente","nps","pesquisa de satisca\u00e7\u00e3o","satisfa\u00e7\u00e3o do cliente","sucesso do cliente"]},{"@type":"Article","@id":"https:\/\/herospark.com\/blog\/o-que-e-faq\/","headline":"O que \u00e9 FAQ e como criar para o seu neg\u00f3cio digital","url":"https:\/\/herospark.com\/blog\/o-que-e-faq\/","datePublished":"2021-04-15","dateModified":"2023-08-21","mainEntityOfPage":"https:\/\/herospark.com\/blog\/o-que-e-faq\/","author":{"@type":"Person","@id":"https:\/\/herospark.com\/blog\/author\/rafaelcarvalho\/#Person","name":"Rafael Carvalho","url":"https:\/\/herospark.com\/blog\/author\/rafaelcarvalho\/","identifier":19,"description":"Cofundador da HeroSpark. 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